Help Center
How can we help?
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Getting started
How do I get started with Pakrox?
Contact us on WhatsApp or through the contact form. We set up the software, add your items and train your team. See the Getting started guide.
Which product is right for my business?
Pakrox Resto is built for restaurants, cafés and food outlets. Pakrox ERP is for shops, marts, distributors and other businesses. If you are unsure, we will recommend the right one after a short call.
Can I try Pakrox before paying?
Yes. Both products have a free plan, and we are happy to give you a free demo with your own items.
Can you move data from my old software or spreadsheets?
Yes. Items, customers, suppliers and opening balances can be imported during setup.
Pakrox Resto
Does Pakrox Resto work without internet?
Yes. Billing continues offline and data syncs automatically when the connection returns.
How do I take an order?
Open New Order, choose the order type and table, add items and press Save & Settle. See Taking your first order.
How do I close a shift?
Press Close Shift on the New Order screen after all orders are settled. See Closing a shift.
Are there keyboard shortcuts?
Yes — for example F1 to search, F10 for orders and F11 to save & settle. See Keyboard shortcuts.
Pakrox ERP
What does the dashboard show?
Sales, returns, expenses, profit, receivables, payables and inventory value for any date range. See Understanding the ERP dashboard.
Can I record credit (udhaar) sales?
Yes. Credit sales are recorded against customer ledgers so you always know who owes what.
Can I manage more than one branch?
Yes. Multi-branch and multi-warehouse features are available on the Pro plan.
Plans & billing
What plans are available?
Free, Standard and Pro. Standard is available monthly, yearly or as a lifetime licence; Pro is monthly or yearly. See Plans and billing.
How do I upgrade my plan?
Message us on WhatsApp or use the contact form. Your data stays the same when you upgrade.
What is your refund policy?
Please read our Refund Policy for full details.
Support & security
How do I contact support?
Call or WhatsApp 0320 6745633, or email info@pakrox.com. See Getting support.
Is my business data safe?
We use access control, secure connections and regular backups. Read our Privacy Policy for details.
Do you provide support after launch?
Yes. Ongoing support and improvements are provided based on your plan or service agreement.
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Documentation
Step-by-step product guides.
WhatsApp support
0320 6745633
Email us
info@pakrox.com
Office hours · Pakistan time
- Monday – Sunday10:00 AM – 6:00 PM
- FridayClosed