Orders are created from the New Order screen. The screen has three areas: categories on the left, menu items in the middle and the order panel on the right.
1. Choose the order type
At the top of the order panel, choose the order type, for example Dine-In. For dine-in orders, pick a table from Table.
You can also select the waiter serving the order and add a note.
2. Add items
- Tap a category on the left (for example Burgers or Sandwiches), or choose All.
- Tap an item to add it to the order.
- To find an item quickly, use the search bar — press F1 to jump to search or scan a barcode.
Items appear in the order panel with quantity, rate, discount and total.
3. Add customer details (optional)
For delivery or repeat customers, enter the phone number (press F3), customer name and address.
4. Send to the kitchen
Press KOT to send a kitchen order ticket, so the kitchen can start preparing the food.
5. Discounts and service charges
Before settling, you can apply an order discount and service charges in the order panel. The Net Total updates automatically.
6. Save & settle
Press Save & Settle (F11) to complete the order and take payment.
To see running and previous orders, open Orders (F10).
Tip: Pakrox Resto keeps billing even when the internet is down. Orders sync automatically once you are back online.